Question 1

What kinds of websites do you design?

Accepted Answer

We design custom Squarespace websites and online stores for small businesses and independent projects – with a focus on hospitality and vacation rentals, restaurants and bars, coaches, yoga and wellness, beauty and salons, real estate and property, creatives and photography, and local businesses.

Question 2

Do you only work with Squarespace?

Accepted Answer

Yes, for websites. We build every site on Squarespace, and that focus is why we know the platform properly instead of juggling five systems. Branding and logo design we also do on its own, for clients who are not building a website with us.

Question 3

Can you work on my existing Squarespace website?

Accepted Answer

Yes. If the base is solid, a redesign is usually the faster route: we keep what works, rebuild what does not and bring the design up to date. If starting from scratch is quicker for you, we will say so.

Question 4

Can you build a Squarespace online store for me?

Accepted Answer

Yes. We design and set up Squarespace online stores for products, vouchers and services – store structure, custom product pages and the basic setup for payments, shipping and tax. After launch, you manage products and orders yourself.

Question 5

Can you connect booking or reservation tools to my Squarespace site?

Accepted Answer

In many cases, yes. Reservation tools, booking engines, enquiry forms, schedules and calendars can run alongside Squarespace. We start from what you already use and only replace it when there is a reason to.

Question 6

Is a one-page website enough for my business?

Accepted Answer

If your offer is clear and focused, or you are at the beginning, a one-page website can be all you need. With several services, locations or audiences it gets crowded fast – then Essential or Pro is the better fit.

Question 7

Will I be able to update the website myself?

Accepted Answer

Yes. That is a large part of why we work with Squarespace: non-technical teams can edit their own content. Every project includes a live handover and basic training, so text, images and new pages stay in your hands.

Question 8

Do I need branding in place before we start the website?

Accepted Answer

No. You need a starting point, not a finished identity – an existing brand we can refine, or a new one we build together with Brand Essentials. What we will not do is wrap a new website around a logo you have already stopped liking.

Question 9

What is included in branding and logo design?

Accepted Answer

The parts you use every day: logo versions, colours, typography and, depending on the package, a short guide that shows how everything comes together on your website, social channels and print. We work in three levels – Logo Design, Brand Essentials and Brand Pro.

Question 10

Do you offer naming?

Accepted Answer

Yes. Our Naming and Brand Story Intensive covers the name itself plus the positioning and story around it. It can run as a standalone project or as part of a website and branding package.

Question 11

Can you apply my existing branding instead of creating something new?

Accepted Answer

Yes. If your branding still works, we use it as the base for your new Squarespace website and make sure it is applied consistently across every page. We will not sell you a rebrand you do not need.

Question 12

Where are you based?

Accepted Answer

We are a Squarespace website and branding studio based in Zurich, Switzerland, and an official Squarespace Circle Member. We work with businesses in Switzerland, South Tyrol and internationally. Most projects run fully online, in English, German or Italian.

Question 13

Do you work internationally?

Accepted Answer

Yes. Zurich is where we sit, not who we work with. Projects run through video calls, shared previews and written updates, which works the same way around the corner or across a few time zones.

Question 14

How do we communicate during the project?

Accepted Answer

Most of the work happens through email and shared documents, with a few video calls at key points. We keep communication focused and structured, so you always know what is next and what we need from you.

Question 15

How involved do I need to be?

Accepted Answer

You will need to answer questions, review drafts and provide content or at least core information. We try to make this simple and manageable – no endless homework, just the pieces we truly need.

Question 16

What if we realise we are not a match?

Accepted Answer

That is fine. The first step is about getting to know each other. If we feel your project needs something different, we will say so and, where possible, share a suggestion for another path.

Question 17

How much does a project cost?

Accepted Answer

Websites start at CHF 1'850 for a one-page website, CHF 3'400 for Website Essential and CHF 5'500 for Website Pro. Branding starts at CHF 1'200 for Logo Design, CHF 2'300 for Brand Essentials and CHF 3'900 for Brand Pro. Combined packages start at CHF 2'800 for the Launch Package and CHF 5'400 for the Business Package. All prices exclude VAT.

Question 18

Can we start small and grow later?

Accepted Answer

Yes. Many clients start with a one-page website or an Essential website and add more pages, modules or an online store later, when the business is ready for it.

Question 19

How long does a project take?

Accepted Answer

Most Squarespace websites take three to six weeks. The Launch Package usually takes three to four weeks, the Business Package four to six. Pro websites and online stores can take longer, depending on your content and integrations. We agree on the timeline before we start.

Question 20

How far in advance should we book you?

Accepted Answer

Our calendar changes throughout the year. If you have a fixed date in mind – for example a season start, launch or event – it is best to get in touch a few months ahead so we can plan together.

Question 21

What do you need from us before you start?

Accepted Answer

Clarity on what you offer, where the business is going and roughly when you want to launch. Text, images and existing branding help. If they are missing, we plan how to create them.

Question 22

Do you also write the copy?

Accepted Answer

We structure and refine your existing text as part of every project. For full copywriting we bring in the writers we work with regularly and scope it into the proposal.

Question 23

Is the Squarespace subscription included in the price?

Accepted Answer

No. The Squarespace plan is paid directly to Squarespace and is not part of our fees. The same goes for third-party integrations, stock photography, fonts and content creation.

Question 24

Which industries do you work with most?

Accepted Answer

Hospitality and vacation rentals, restaurants and bars, coaches, yoga and wellness, beauty and salons, real estate and property, creatives and photography, and local businesses. Each one has its own page with what we build for it.

Question 25

Do you also work with other industries?

Accepted Answer

Often, yes. Anything outside the seven categories usually lands under local businesses – construction firms, IT companies, small independent places. If the project fits our skills and capacity, we will tell you.

Question 26

Are you the right studio for a very large or corporate website?

Accepted Answer

Probably not. We are built for small businesses, independent projects and lean teams that want a clear, well-designed online presence without a corporate approval chain.

Question 27

What is the best way to start?

Accepted Answer

If you already know what you want, go to Start a project and tell us about it. If you are still looking around, start with our services, the industry pages and a few selected projects.

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